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| Shipping Costs |
Important Information:
o Orders are processed for shipment during normal Felina World business hours only (Mon - Fri, excluding Holidays);
o The customer is responsible for all additional shipping costs that may occur from an incorrect address or refused shipment;
o If a package is returned to Felina World without reason, we will contact you via email and/or the telephone to resolve the issue in a timely fashion;
o Deliveries are NOT available to PO Boxes or APO addresses;
o Felina World is not responsible for packages held by Customs;
o Felina World does not pay for International Duty taxes. If a shipment incurs any such charges the customer is responsible;
o The Felina World shipping costs are including packaging.
We ship to the following locations in the World:
1. The Netherlands.
2. Zone 1: Belgium, Germany.
3. Zone 2: Luxembourg, France (including Metropolitan), Italy, Denmark, United Kingdom, Spain, Austria, Sweden and Monaco.
4. Zone 3: Czech Republic, Finland, Hungary, Ireland, Latvia, Poland, Portugal, Slovakia, Slovenia, Estonia and Lithuania.
5. Zone 4: Bulgaria, Coratia, Gibraltar, Iceland, Liechtenstein, Macedonia, Moldova, Norway, Romania, San Marino, Switzerland, Ukraine, Yugoslavia, Malta, Cyprus and Greece.
6. Zone 5: Australia, Canada, United States, New Caladonia, New Zealand, Brasil, Russian Federation, Israel, Peru, Japan, Dutch Antillen, Reunion.
The available shipping options are:
(please look at the shipping options matrix below to see which options are applicable for you)
Standard
Package is insured for a maximum of €500 when shipping to the Netherlands.
Priority
Package is insured for a maximum of €500 when shipping to zones 1, 2 and 3.
Package is insured for a maximum of €146 when shipping to zones 4 and 5.
Cash on delivery
This shipping option is possible to locations in the Netherlands.
Payment occurs when package gets delivered (payment at delivery).
Package is insured for a maximum of €500.
The Shipping Options Matrix:
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Standard
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Priority
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Cash on delivery
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Netherlands
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X
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X
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zone 1
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X
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zone 2
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X
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zone 3
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X
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| zone 4 |
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X
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| zone 5 |
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X
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Shipping costs to the Netherlands are:
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Netherlands
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Standard
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Rembours
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| Order till 50 euro |
8.00 euro
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12.95 euro
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| Order above 50 euro |
0.00 euro
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5.00 euro
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Shipping costs to the zones 1, 2 and 3 are:
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| 0 - 2000 gr |
10.00 euro
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13.50 euro
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18.50 euro
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| 2001 - 5000 gr |
10.00 euro
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14.25 euro
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19.25 euro
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| 5001 - 10000 gr |
10.00 euro
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16.00 euro
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21.00 euro
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| 10001 - 15000 gr |
10.00 euro
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16.00 euro
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21.00 euro
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| 15001 - 20000 gr |
10.00 euro
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16.00 euro
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21.00 euro
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Shipping costs to zone 4 are:
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| 0 - 2000 gr |
16.50 euro
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| 2001 - 5000 gr |
20.00 euro
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| 5001 - 10000 gr |
24.00 euro
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| 10001 - 15000 gr |
28.00 euro
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| 15001 - 20000 gr |
28.00 euro
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Shipping costs to zone 5 are:
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| 0 - 2000 gr |
22.50 euro
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| 2001 - 5000 gr |
32.50 euro
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| 5001 - 10000 gr |
54.50 euro
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| 10001 - 15000 gr |
99.00 euro
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| 15001 - 20000 gr |
99.00 euro
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How are shipping costs being determined?
The height of the shipping costs are being determined by the weight of the products.
Every product at Felina World has a weight valuation.
You can see the weight of an individual product at the product page.

To see the complete weight of your order please have a look at your cart total at the top right corner of the screen.

Example
You are a customer living in France. Your are buying the following products:
Product 1, cost are € 42.00
Product 2, cost are € 79.00
Product 3, cost are € 24.00
Product 4, cost are € 4.95
Total costs are € 149.95. Let assume total weight of these products is 4500 grams.
France is in zone 2.
According to the shipping costs table for zone 2 above, shipping costs will be € 14.25
Estimated delivery times are:
Netherlands (Standard and rembours): 1-2 days.
EU (Priority): 2-6 days (depending location).
Outside EU (Priority): 4-10 days (depenidng location).
For orders above 20 kg please contact us for shipping costs and discounts!
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